If you are in the market for a new internet provider, you have no doubt come across Xfinity. As the largest cable internet company in the United States, Xfinity offers internet services to millions of homes spread across the whole nation.
These days, having a fast, reliable home internet connection is no longer a luxury one can afford to skip out on. Broadband internet has become a necessity, and Xfinity's suite of internet plans is a solid choice for the home connectivity needs of your household.
Xfinity has some of the most affordable and fastest cable internet plans in the industry. There are Gigabyte internet speeds available in many locations – and even faster speeds are coming soon.
What does Xfinity offer?
In addition to a vast range of cable internet plans, Xfinity also sells cable TV, home security, home phone, and mobile phone services. These services can be bundled together to maximize savings.
Xfinity: Company Overview
Xfinity is the biggest cable internet provider in the United States. In 2010, Xfinity began operations under its parent company Comcast.
Pros
- Offers Multi-Gig speeds
- Wide selection of plans available
- No contract requirement
Cons
- Pricing varies significantly depending on location
- Data caps for most plans
- Prices can go up over time
Available Speeds: 75 to 2000 Mbps
Price Range: $40 to $120 per month
Data Cap: 1.2 TB (unlimited data adds $30)
Contract Required: No
BBB Rating: A+
Xfinity sells 4 main products: internet, TV, mobile phone, and home phone services. The company also offers lots of bundling options to combine two or more services at a discount.
Who Owns Xfinity?
Xfinity is owned by Comcast Corporation, which was founded in 1981. They formed the new Comcast Xfinity brand in 2010 to prevent confusion as the Comcast business expanded and merged with NBC Universal.
Although Xfinity has only been operating under that name for a little over a decade, it is a total rebranding of Comcast's original telecom services, which have been around for decades.
As one of the best cable internet providers, competitors of Xfinity include:
Xfinity has struggled with customer satisfaction ratings, though this has improved in recent years. The recent Comcast Xfinity American Customer Satisfaction Index (ACSI) score was 66 out of 100. This is slightly higher than the average score of 64. Xfinity actually ranks first among the cable internet providers and fourth among all internet service providers – behind Verizon Fios, T Mobile Home Internet, and AT&T.
Where is Xfinity available?
As the largest cable internet company in the nation, Xfinity has wide availability in the United States. Xfinity services reach over one-third of homes in the United States, offering services in 35 states plus Washington, D.C.
Here is a complete list of the states where Comcast Xfinity is available:
| Alabama | Kansas | New Mexico |
| Arkansas | Kentucky | Oregon |
| Arizona | Louisiana | Pennsylvania |
| California | Massachusetts | South Carolina |
| Colorado | Maryland | Tennessee |
| Connecticut | Maine | Texas |
| District of Columbia | Michigan | Utah |
| Delaware | Minnesota | Virginia |
| Florida | Missouri | Vermont |
| Georgia | Mississippi | Washington |
| Illinois | New Hampshire | West Virginia |
| Indiana | New Jersey | Wisconsin |
For a complete list of cities and to check to see which Xfinity services are available for your specific location, you can visit the Xfinity Availability page.
Xfinity Internet
Xfinity offers fast internet, though exact speeds will depend on your area and the plan you choose.
Xfinity promotes a 10G Network. This can be confusing since it sounds like 5G mobile data. However, 10G refers to Gigabits, not mobile phone standards. It means Xfinity’s network can handle speeds up to 10 Gigabits per second (10,000 Mbps).
Xfinity uses hybrid fiber-coaxial cable connections. This setup delivers faster speeds than satellite, DSL, and fixed wireless networks. However, upload speeds are slower than fiber internet.
Xfinity offers plans for different budgets and usage needs. The plans have a 1.2 TB data limit per month, but you can upgrade to unlimited data.
Xfinity Internet Plans
- Connect: 75 Mbps at $45/month
- Connect More: 300 Mbps at $55/month
- Fast: 400 Mbps at $65/month
- Superfast: 800 Mbps at $75/month
- Gigabit: 1000 Mbps at $85/month
- Gigabit Extra: 1200 Mbps at $95/month
Prices vary by location and may include discounts for Auto-Pay and paperless billing.
Installation Options
You can choose professional installation for $40-$100 or self-install with a Getting Started kit. The kit may be free or cost $15, depending on your region. A technician visit might be required if your home has never had Xfinity before.
| Installation Type | Cost ($) |
|---|---|
| Professional Installation | 40 - 100 |
| Self-Install Kit | Free - 15 |
| Technician Visit | Required if no prior service |
Gigabit Pro – 6000 Mbps | $300/month
Xfinity also offers the Gigabit Pro plan, a fiber-to-the-home service with 6 Gbps speeds. This plan requires a 2-year contract and costs $300/month plus a $1,000 installation fee. It's only available in select areas.
Data Cap
Xfinity plans have a 1.2 TB data limit per month, enough for 500 hours of HD video streaming. If you exceed this limit, you get one courtesy month without charges. After that, it's $10 for every 50 GB over the limit, up to $100. Unlimited data is available for an extra $30/month.
xFi Complete
For $25/month, xFi Complete provides unlimited data and a modem/gateway. Renting a modem alone costs $15/month, so this plan adds unlimited data for $10 more.
Prepaid Internet
Xfinity offers a prepaid internet plan with 50 Mbps speeds. It costs $45 for 30 days with no contract and includes a refurbished modem. You can refill your balance for $15 for 7 days.
Xfinity Wifi Hotspots
Xfinity provides millions of nationwide Wifi hotspots for free. These hotspots are available throughout cities and use the gateways that customers rent. The WiFi is broadcast separately and does not affect your speeds or data usage. This feature can be turned off in the modem settings.
You can download the Xfinity Wifi Hotspots app from the Apple App Store or Google Play to connect to these hotspots easily.
By considering Xfinity's various plans and features, you can find an internet solution that fits your needs and budget.
Xfinity TV and Streaming
Xfinity is a leading cable TV provider in the US, known for its variety of cable TV plans and streaming services. Here's a look at what they offer.
Xfinity X1
Xfinity X1 is the primary cable TV service. It includes a cable box and DVR, allowing you to record shows and watch them on your schedule. X1 has three plan tiers:
- Choice TV: $20/month for 10+ channels like ABC, CBS, Fox, and NBC.
- Popular TV: $50/month for 125+ channels including ESPN, Bravo, and Nickelodeon.
- Ultimate TV: $70/month for 185+ channels such as NBA TV and Disney Channel.
There are no annual contracts required for these plans, and all come with a 30-day money-back guarantee. However, you should be aware of additional fees like the Broadcast TV fee ($32.55/month) and the Regional Sports fee ($20.80/month).
Add-On Channels
Xfinity offers several add-on options to customize your channel lineup:
- Premium Channels: Add HBO Max ($15.99/month), Starz ($8.99/month), Showtime ($12/month), and more.
- Sports & Entertainment: For $9.99/month, get channels like NFL RedZone, NBA TV, and more. You can also pay a one-time fee of $119 for MLB Extra Innings.
- International Channels: Starting at $9.99/month, you can add channels like TV Japan and Rai Italia. There are also international channel packages like the Mandarin 4 Pack ($19.99/month) and the Hindi Plus Pack ($39.99/month).
Latino TV
Xfinity offers a robust lineup of Latino programming. Add it to any plan for $10/month, which includes channels like Telemundo and ESPN Deportes. You can also add 50 Latino channels for an additional $5/month.
On Demand
Xfinity On Demand lets you watch movies and TV shows anytime. Some content is free, while others require a rental fee for 24-48 hours.
DVR
All X1 plans come with a Digital Video Recorder (DVR). Record up to 6 shows at once and store up to 150 hours of HD video. You can save recordings for up to a year and access them from the "Saved" menu.
Xfinity TV Remote App
Turn your mobile device into a remote with the Xfinity TV Remote App. Download it from the Apple App Store or Google Play, connect to your TV box, and control your TV with your phone or tablet.
Flex Streaming
Flex is Xfinity's 4K streaming box. It allows you to stream TV shows, movies, and music from services like Netflix, Amazon Prime Video, and Disney+. The first Flex box is free for Xfinity TV customers; additional boxes cost $5/month.
Xfinity Stream App
The Xfinity Stream app lets you watch your cable TV content on mobile devices for free. Download it from Google Play or the Apple App Store and stream your paid content from anywhere.
With these options, Xfinity provides a comprehensive TV and streaming experience, tailored to fit different preferences and budgets.
Xfinity Home Security
Xfinity offers a range of home security products, including DIY self-protection and 24/7 professional monitoring.
There are three main Xfinity home security plans: Self Protection, Pro Protection, and Pro Protection Plus.
Self Protection – starting at $10/mo
The Self Protection home security plan starts at $10 per month. Professional monitoring is not included. Pricing is for the service only. All equipment (cameras, smart locks, etc.) must be purchased separately. An Xfinity Gateway is required for the service to work.
Customers can build their own integrated home security system with equipment like indoor and outdoor cameras, a doorbell camera, and smart locks. Up to 6 Xfinity cameras can be connected and monitored through the Xfinity app. Features include motion detection alerts and smart lock status changes.
Customers can also watch recorded video 24/7. Recorded video is stored in the Xfinity Cloud.
Xfinity also offers optional equipment and services that customers can choose to purchase. For $5 each per month, indoor and outdoor cameras can be automatically connected to the Xfinity app and xFi Gateway. Xfinity indoor cameras can be purchased for $60 each or $2.50 per month for 24 months.
Customers can get up to 3 smart locks for just $5 each per month for 24 months. Or, you can save on both a smart lock and camera by paying $9 per month for 24 months for an Xfinity Smart Entry kit.
Xfinity Home App
The Xfinity Home app is a mobile home security app. It lets you control your security devices, see who is at the door, view indoor/outdoor cameras, remotely lock and unlock doors, view recorded video, and get motion sensor alerts – all from your phone or tablet.
You can download the Xfinity Home app for free on the Apple App Store (for iPhone, iPad, or iPod Touch) or the Google Play Store (for Android phones and tablets). You must sign in to your Xfinity Home account to use the app's home security features.
Xfinity Professional Home Security Monitoring
Xfinity offers two home security options with professional monitoring services: Pro Protection and Pro Protection Plus. Both of these plans include 24/7 monitoring by trained professionals. There are no term contracts for either of these plans.
Pro Protection – starting at $30/mo
The Pro Protection plan starts at $30 per month. Equipment must be purchased separately. With this plan, highly trained specialists will alert authorities in the event of a security or smoke alarm being triggered. Customers can also set rules for custom, real-time alerts, such as when a door or window opens. The plan also includes battery and cellular backup for outages.
Pro Protection – starting at $40/mo
Pro Protection Plus starts at $40 per month. It includes all of the features of the Pro Protection plan, plus more advanced ones. Customers can review up to a full week of recorded video and motion clips with cloud storage. You can also search video footage by people, vehicle, and pet activity to quickly find what you need.
The Xfinity Home app can also be used with Professional Monitoring. From the app, customers can set and disable alarms, receive alerts, view cameras, set up smart lighting, and more.
Xfinity Home Phone
Xfinity offers affordable, crystal-clear, digital home phone services. The service is exclusively for homeowners, not businesses.
Xfinity Voice plan – starting at $20/mo
For $20 per month, customers can purchase the Xfinity Voice plan, which includes unlimited nationwide calling. There is no term contract, but it does require an Xfinity internet plan. Customers must either rent an xFi gateway for $15 per month or use their own voice-compatible modem.
When you purchase Xfinity Voice, you can transfer your current phone number or get a new one. Xfinity Voice gives you features like spam call blocking, sending your address and phone number to emergency dispatchers in the event of a 911 call, readable voicemail, three-way calling, and advanced call forwarding. Your Xfinity Voice services can be managed from anywhere using the Xfinity Connect web portal.
Customers have the option to bundle home phone services with an internet and/or TV plan to save money on multiple services.
International Calling
There are also international calling plans available. Get 300 minutes of international calling for an additional $9.95/mo.
Xfinity Mobile Plans
Xfinity internet customers have the option to purchase an Xfinity Mobile plan. Customers can bundle mobile with internet and save. You must have internet service before adding a mobile data plan.
Xfinity Mobile uses Verizon's 5G network. There are four plans to choose from: Unlimited Intro, Unlimited Plus, Unlimited Premium, and By the Gig.
Unlimited Intro – starting at $45/mo
The Unlimited Intro costs $45 per month for one line, $30 per month for 2-5 lines, or $20 per month for 5+ lines. With this plan, you get unlimited talk and text, 20 GB of high-speed data per line each month, unlimited mobile hotspot data (with 3G speeds), and SD video streaming.
Unlimited Plus – starting at $55/mo
Unlimited Plus is priced at $55 per month for one line, $40 per month for 2-5 lines, or $30 per month for 5+ lines. It includes unlimited talk and text, 30 GB of premium data per line each month, 5 GB of mobile hotspot data (4G/5G speeds), and HD video streaming.
Unlimited Premium – starting at $65/mo
Unlimited Premium is $65 per month for one line, $50 per month for 2-5 lines, or $40 per month for 5+ lines. It also features unlimited talk and text, as well as 50 GB of premium data per line each month, 15 GB of mobile hotspot data (4G/5G speeds), and HD video streaming.
By the Gig – starting at $15/mo
As its name implies, By the Gig is a mobile phone plan where you pay for a set amount of data each month that is shared across all By the Gig lines. It includes unlimited talk and text, 4G LTE personal hotspots, and HD video streaming.
Data is priced at $15 per month for 1 GB, $30 per month for 3 GB, and $60 per month for 10 GB. There is an additional $15 per GB charge if you go over.
Xfinity Internet customers can get discounted prices with bundling options. If you choose to bundle Mobile with Internet, you can save up to $20 per month.
d Streaming Services.
Is Xfinity Right for Me?
Overall, Xfinity is one of the best cable internet providers in the nation. Not only are they the largest cable internet company with the widest availability, but they also offer a range of versatile, affordable plans to meet the needs of different types of customers.
Depending on your budget and internet usage requirements, you can select an Xfinity internet plan that best suits your household. All Xfinity internet plans are contract-free and offer some of the top download speeds in the cable internet industry. However, to get the best Xfinity internet deals, you may want to sign a contract.
Plans are priced competitively, and customers can create an Xfinity bundle with two or more services to save even further. Pricing does vary significantly depending on your specific location and broadband needs.
In addition to reliable, fast internet speeds, Xfinity customers gain access to millions of Wifi hotspots nationwide. While other cable internet providers may offer on-the-go hotspots, the sheer number of Xfinity hotspots means its customers can find free Wifi almost anywhere.
One downside to Xfinity is the data cap. While 1.2 TB is plenty of data for the vast majority of customers, some other cable internet companies, like Spectrum and Astound Broadband, include unlimited data as part of their internet plans. Xfinity equipment is also on the pricier side when compared to the competition.
If Xfinity is available in your area, then it is certainly worth your consideration. With a 30 Day Money Back Guarantee on all plans, you really can't go wrong with Xfinity Internet. Just keep in mind that the best internet service provider for your home depends on a variety of factors, including your personal budget and the internet needs of your household.
Be sure to research and compare Xfinity to other cable internet providers in your area. Pay close attention to prices, potential hidden costs, data caps, contract requirements, bundling options, and speed offerings. To learn more, read our cable internet and fiber internet guides to discover the best internet service provider for your home.
