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If you’re a homeowner looking for pest control services, you have a lot of choices. And, since this is often a job you shouldn’t attempt to address yourself, you’ll want to work with a trusted professional. Read our Aptive pest control review below to find out about this relatively new company and its services to see if it’s right for you.

Company Overview

Aptive logo

Even though Aptive Environmental Pest Control has only been in the business since 2015, it has treated pest problems at over half a million homes across the nation. Originally started in Provo, Utah by David Royce and Vess Pearson, in only a year the duo had expanded their business to 60 cities, and today it has over 120 locations that serve more than 3,700 cities. The company is still headquartered in Provo.


  • Fast-growing company with expansions into new cities and states
  • Highly customized plans
  • Unlimited visits, as needed, while on a treatment plan
  • One-time services available for some pest problems like mosquitoes or fleas


  • Not available in all states
  • Early termination fee for canceled contracts
  • No treatment for wood-destroying insects like termites or wildlife
  • Does not treat bed bugs

BBB Rating: B+ rating; Not BBB accredited
Areas Served: 30 states
Plans offered (types of pests): Over 40 of the most common pests, but not bed bugs
Average monthly cost: List price starts at $399, but discounts may be available
Best For: Residential customers looking for year-round pest control

Aptive is an environmentally friendly yet effective pest control company that provides year-round treatment to tackle pests in all four seasons. The company is also committed to helping the larger community by partnering with programs like the United to Beat Malaria organization and Saminay El-Legado, a K-12 school in Ecuador.

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What Type of Pests Does Aptive Treat?

Whether you’re dealing with insects that sting or bite, rodents, or common household bugs, Aptive can take care of most of your pest problems. Below is a list of the most common pests Aptive can handle:

  • Brown Recluse
  • Centipede
  • Earwig
  • Flea
  • Mosquito
  • Scorpion
  • Tick
  • Wolf Spider
  • Mice
  • Rats
  • Voles
  • Grain beetle
  • Rice weevilHouse flies
  • Indian meal moth
  • Silverfish
  • Cockroaches
  • Termites
  • Ants
  • Paper wasp
  • Yellowjackets
  • Mosquito
  • Aphids
  • Crickets
  • Snails
  • Slugs
  • Silverfish
  • Cockroaches
  • Ants
  • Paper wasp
  • Yellowjackets
  • Mosquito
  • Aphids
  • Crickets
  • Snails
  • Slugs

Note that Aptive does not treat bed bugs, so if you need help with this pest you will have to contact another servicer like Terminix or Orkin. Almost all Aptive’s treatment options include recurring services as this is the best way to ensure your pest problem is truly taken care of throughout the year.

Aptive Plans: Pro+ vs Premium

photo of Aptive technician inspecting a home

Aptive provides year-round pest services for residential customers. All services include both interior and exterior treatment. However, it can be difficult to get a good sense of Aptive’s plan options from its website – it’s only when you enter details of your home and start the quote process that you learn about the two plans that are offered: Pro+ and Premium.

Both these packages require an annual contract, and both break down their services into an Initial and Standard treatment. At least one re-visit will be necessary because the first treatment won’t affect insect eggs or larvae and a technician will need to return anywhere from 20 to 40 days later to retreat for this.

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🐝 Special services like wasp nest and spider web removal are included in both Pro+ and Premium plans.

Both the Pro+ and Premium options include all rooms inside of the home (note that this only includes attic spaces that have fully finished flooring), interior monitoring, and perimeter treatment of the main floor and basement of the house. On the exterior, Aptive will treat the eaves, the perimeter of the home, and the yard (which includes using bait treatment). The company will also remove wasp nests and webs.


This is a year-round service plan that provides treatments every 30 to 60 days in the warmer months and every 50 to 80 days in the colder months. The treatment targets the most common pests including pantry pests, outdoor rodents, and snails, slugs, and aphids. Your technician will treat the eaves, foundation, interior and exterior, provide free re-service visits, and set indoor fly traps and outdoor wasp traps.


Like the Pro+ service, Premium also gives customers year-round pest control support providing treatments every 20 to 40 days in the warmer months and every 50 to 80 days in the colder months. In addition to the services listed for the Pro+ program, the Premium program also treats mosquitos.

You may have an option for a one-time treatment that can be effective for some homeowners, but most will need ongoing treatment. If you’re interested in having Aptive treat your home once, you should contact a representative to see if this is available.

Contract RequiredYes (Annual)Yes (Annual)
Service Frequency (Warmer Months)Every 30 to 60 daysEvery 20 to 40 days
Service Frequency (Colder Months)Every 50 to 80 daysEvery 50 to 80 days
Treatment AreasAll rooms (including finished attics), interior monitoring, perimeter of main floor and basement, eaves, home perimeter, yardAll rooms (including finished attics), interior monitoring, perimeter of main floor and basement, eaves, home perimeter, yard
Pests TargetedCommon pests, pantry pests, outdoor rodents, snails, slugs, aphidsCommon pests, pantry pests, outdoor rodents, snails, slugs, aphids, mosquitos
Special ServicesFree re-service visits, indoor fly traps, outdoor wasp trapsFree re-service visits, indoor fly traps, outdoor wasp traps
Wasp Nest and Web RemovalIncludedIncluded
One-Time Treatment OptionPossiblePossible
Re-Visit After Initial TreatmentYes (20 to 40 days later)Yes (20 to 40 days later)

How Much Does Aptive Cost?

Service DetailPriceNotes
Initial Pro+ Service$399Discounts and promotions may lower costs.
Standard Treatment$219Follow-up visits are free if satisfaction is not met.
Referral Program Credit/Rewards$50 to $100 creditCredits for existing customers who refer new clients.

Aptive’s website makes it easy for homeowners to enter basic details about where they live and get pricing information quickly. In some cases, you may have to (or wish to) speak with a representative first before getting an estimate. We requested a quote for a home located in Portland, OR, and at the time the quote was received the advertised price for the Pro+ service was $399 for the initial service and $219 for the standard treatment, but there are usually discounts and promotions that can significantly lower starting costs.

Aptive stands by their work and if you’re not satisfied, a technician will come back as many times as are needed free of charge to ensure your pest problem is under control. The company also has a referral program where existing customers can earn credits of $50 to $100 on their account or rewards for recommending a new client for service.

Aptive Locations

Aptive currently has locations in 30 states across the country. Use the company’s online “Find My Branch” store locator to see if there’s an office near you.

Available states include Arizona, California, Colorado, Delaware, Florida, Georgia, Kansas, Kentucky, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, and Wisconsin.

Is Aptive Safe?

Aptive only uses pest control products that have been approved by the Environmental Protection Agency (EPA). These pesticides effectively control pest populations while also being safe for humans and pets. Additionally, Aptive is a member of the EPA’s Pesticide Environmental Stewardship Program, further strengthening its commitment to risk reduction in pesticide use.

🌱 Aptive uses EPA-approved pest control products to ensure treatments are safe for humans and pets while still effectively managing pest populations.

That said, many customers who have young children or pets may wish to stay out of the house during treatment for two to three hours. With every treatment, your technician will review any safety concerns with you and advise you on the best way to keep your family and pets protected during the pesticide application. The company also provides a comprehensive list of all the products they use that contains information about the ingredients, precautions, and potential environmental hazards.

How Does Aptive Compare?

Although Aptive isn’t available in every state and doesn’t treat as many pests as some competitors, it can still be a good choice for some homeowners who are looking for recurring pest control services. Aptive does focus on using safer pesticides and is an EPA partner, which can be a selling point for many eco-conscious homeowners.

Compare Aptive to other pest control companies:

CompanyAvailability (# of States)BBB RatingPest SpecialtyFree InspectionFree Quote
Terminix46A+Termites, bed bugs, ants, mosquitoes, some rodents✔️✔️
Orkin49A+Termites, cockroaches, spiders, moths, ants, fleas✔️ (only for termites)✔️
Ehrlich Pest Control17 + DCA+Ants, bed bugs, termites✔️✔️
Aptive Environmental34B+Several insects and small rodents✔️
Mosquito Joe38A+Mosquitoes, fleas, ticks✔️
Bulwark Exterminating15A+Termites, mosquitoes, several insects✔️✔️
Critter Control44VariesWildlife✔️
Truly Nolen15 + Puerto RicoA+Termites, bed bugs, rodents, 100+ pests✔️✔️
Hawx16BAnts, wasps, hornets, spiders, cockroaches✔️

Aptive Customer Service

You can call Aptive’s customer service team at (844) 585-5517 from 6:00 am to 6:00 pm MT. You can also fill in the online contact form with your contact information and a brief description of your question or concern and a representative will contact you. There is also an online account page where existing customers can log in to find information about their services, make payments, and connect with customer service.

Is Aptive Worth It?

photo of an Aptive Environmental technician

Aptive is a relatively young company when compared with other giants in the industry like Terminix and Orkin, so they just don’t have the track record of service that their more seasoned competitors will. Furthermore, Aptive is only available in 30 states, so a good portion of the country won’t be able to use its services. However, the company’s focus on using an Integrated Pest Management (IPM) approach has made it a popular choice for customers concerned about safety.

💡 Bottom Line: If you only need help addressing one type of pest, Aptive’s comprehensive approach may not be best suited for your needs.

Aptive’s year-round plans focus on retreating throughout the seasons which ensures pests stay away for good and that the treatment methods reflect the actual needs of your home no matter what time of year or what pests are popping up. There are several comprehensive plans that target dozens of different pests which may be appealing to many homeowners who are looking for complete services.

Be sure to read our other reviews of the best pest control companies to help you compare costs and services of providers in your area that best fit your needs and budget.

What is Aptive’s lawsuit about?

A few years ago, the company came under scrutiny and eventually legal action stating it had violated a 2019 settlement agreement. The lawsuit claimed that Aptive sales representatives were using aggressive sales tactics trying to sell pest-control services door-to-door without the necessary permits to do so. Also, some customers reported being unable to cancel their service, saying requests to the company were ignored.

Does Aptive really work?

Yes. Aptive’s pest control services work to address pest infestation and keep them at bay when using the recurring treatment plan.

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