Truly Nolen Pest Control – 2024 Review

If you’re dealing with termites, rodents, ants, bed bugs, or any other household pest, you need an exterminator that you can trust to take care of the problem. With over 85 years in the business, Truly Nolen is an experienced and reliable pest control company.

Company Overview

As a family-owned and operated business, Truly Nolen can trace its pest control lineage back to 1938, and today it serves over 150,000 customers in 15 US states, mostly located in the Southwest and along the East Coast. Additionally, the company has international franchises in over 55 different countries around the world. Truly Nolen is based in Tucson, AZ, and has over 100 locations across the country including Puerto Rico and parts of Canada.

Pros

• Online service requests available
• Operates its own pest research center
• Prioritizes environmentally friendly products
• Satisfaction guarantees on service agreements

Cons

• Not widespread throughout the United States
• No wildlife removal services

BBB Rating: A+
Areas Served: 15 states + Puerto Rico
Plans Offered: Pests, termites, rodents, lawn care, insulation, commercial services
Average Monthly Cost: Contact the company for pricing
Best for: Homeowners in need of pest control

Truly Nolen treats over 100 different types of pests in addition to providing insulation services and lawn care for customers living in Florida. Truly Nolen also maintains its own pest control research and development center located in Tucson, Arizona. The company’s entomology experts research the best and most effective treatment methods, train new pest control professionals, and look for ways to make their products and services more environmentally friendly.

Truly Nolen Plans & Services

All of the treatment plans from Truly Nolen Pest Control come with a 100% money-back guarantee. The company also offers free inspections for all its pest control services. There is a free online quiz called the “Home Scorecard” that helps you determine if your home is at risk of termites, rodents, or other common household pests and how best to proceed.

The most popular service is the Four Seasons Pest Control which is a year-round treatment program designed to respond to and address the changes in pest behavior with each new season. This begins with an initial treatment of your home and is then followed by subsequent quarterly treatments to make sure pests stay at bay, and that any new pests are dealt with quickly.

This treatment program is best for pests like ants, crickets, fleas, mice, roaches, scorpions, spiders, ticks, and wasps. Plus, with the yearly contract, you’ll get unlimited free callbacks should you notice pest activity in between your regularly scheduled services.

Termite Treatment

Termite infestations can grow quickly and cause tremendous damage to the structure of your home, so it’s important to start treatment as early as possible. The Total Termite Protection Plan by Truly Nolen will treat both the structure of your home and the surrounding soil for lasting effects that protect your entire property. This treatment program covers your attics, eaves, doors, windows, foundations, and slabs. The company also treats all kinds of termites including drywood, dampwood, desert, Formosan, and subterranean. 

When you call for information, a technician will schedule a free inspection where you can get more information about the treatment options available and ask any questions you may have before committing to any contract.

Truly Insulation Plus

Another home service that Truly Nolen offers is Truly Insulation Plus (TIP) which can be used in attics, crawlspaces, and under floors. The product they use is made of recycled newsprint that’s made into blown cellulose insulation, so not only will it help seal up drafty areas of your home, but it’s also environmentally friendly.

Most homeowners understand how a properly insulated house can keep them warmer in the winter and cooler in the summer with big savings on their energy costs, but many don’t realize that it can also be an effective approach to pest control in attics. This is because the blown insulation that’s used can be infused with boron, a natural pest-controlling mineral.

Rodent Control

Rats and mice can plague households, and you’ll almost always need a professional service to get rid of them completely. Truly Nolen can often accomplish this without using pesticides by focusing on exclusion to “rodent proof” your home by plugging up holes, cracks, and covering vents, using mechanical traps in high-activity areas, and using a non-toxic rodent-repelling gel to detract them from coming in in the first place.

Your technician will safely clean up all rodent droppings and use a sanitizing agent to eliminate any bacteria or disease that the rodents may be carrying. You can also opt for a free smoke test that can detect all the points of entry that rodents use to get in and out of your home.

Lawn Care

For customers living in Florida, Truly Nolen offers tailored lawn care services that are designed specifically for tropical areas. Call for a free estimate where a technician will come out and analyze the specifics of your lawn care needs including the type of grass you have, the condition of your soil, and how incorporating pest control can contribute to a greener, healthier lawn.

Truly Nolen Pricing

Pricing information is not available online, and interested homeowners will have to contact the company directly to get an estimate. Your total price will depend on several factors including the type of pest you’re dealing with, the extent of the infestation, the size of your house, where you live, and the time of year.

Estimates are always free as are inspections, so you can always get an accurate idea of what your total expenses will be without having to sign any contracts or commit to a service. There are also many discounts on the company’s website when you sign up for a new service contract like $100 off termite treatments, $50 off your first pest service, or $50 off your first lawn service (Florida customers only).

Truly Nolen offers existing customers a $25 Visa gift card for each new customer they refer that signs an annual contract. You may also be able to get discounts if you’re a senior citizen, current or former member of the military, or a first responder. However, you should contact your local office first to see what’s available to you.

Prospective customers can call (866) 395-6319 to get a free estimate. You can also fill out their online form to receive a quote, or you can sign up for service online but you’ll have to first enter personal information before you can review your billing plan and payment choices.  

Truly Nolen Locations & Availability

Truly Nolen is only available in the following US states: Arizona, California, Florida, Georgia, Kentucky, North Carolina, New Jersey, New Mexico, Nevada, New York, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, and Texas. For more information about where the offices are, refer to the online location finder.

How Does Truly Nolen Compare?

Truly Nolen is a reputable pest control company that’s been reliably serving customers since 1938. However, because it’s only available in 15 US states, it can’t reach as many customers as larger companies like Terminix and Orkin.

Here’s how Truly Nolen compares to the competition:

Truly Nolen Customer Service

Homeowners can contact the company by phone by calling 1-800-GO-TRULY, by email at [email protected], or by filling in the online contact request form and including a brief description of your pest problem and an associate will get back to you within 24 hours.

Is Truly Nolen Worth It?

Truly Nolen is a well-respected company and can help homeowners with the most common household pests including termites, roaches, ants, bees, bed bugs, wasps, rodents, spiders, and ticks. Whenever possible, the company uses environmentally-friendly products which could appeal to customers who want to work with an eco-conscious company and only use naturally-occurring materials like borate to combat pests. The company is also committed to other ”green” ways like implementing paperless billing and minimizing their impact on the environment by modifying their routes and reducing drive times.

The company offers additional home services like insulation and lawn care which makes it easier for existing customers to get the help they need all from one company. With Truly Nolen’s free inspections and estimates and 100% money-back guarantee, customers will know they’re working with one of the best pest control companies. However, since it’s only available in 15 states, many homeowners won’t have a service location near enough to them.